Incidents reported on status page for Bookvault https://status.bookvault.app/ https://d1lppblt9t2x15.cloudfront.net/logos/8aa465b3b3d97e6423e1243cfff91ebd.png https://status.bookvault.app/ en https://status.bookvault.app/ Mon, 20 Jul 2026 08:54:09 +0000 https://status.bookvault.app/#13c67c0664c8b9f126e4694a6d338e66a289d0901adb34cdea930a11bf944535 Bookvault Portal recovered https://status.bookvault.app/ Mon, 20 Jul 2026 08:51:25 +0000 https://status.bookvault.app/#13c67c0664c8b9f126e4694a6d338e66a289d0901adb34cdea930a11bf944535 Bookvault Portal went down https://status.bookvault.app/ Fri, 17 Jul 2026 15:08:49 +0000 https://status.bookvault.app/#0027de5c38e77ded573f3d498fd9192c520bf455369213710baa3019abb56a99 Bookvault recovered https://status.bookvault.app/ Fri, 17 Jul 2026 15:05:39 +0000 https://status.bookvault.app/#0027de5c38e77ded573f3d498fd9192c520bf455369213710baa3019abb56a99 Bookvault went down https://status.bookvault.app/ Fri, 17 Jul 2026 14:56:57 +0000 https://status.bookvault.app/#ab91c67b8f79c5e0e55a76f22936fa0519eec3185e56fc0a6d21f56ae1342a76 Bookvault recovered https://status.bookvault.app/ Fri, 17 Jul 2026 13:56:45 +0000 https://status.bookvault.app/#ab91c67b8f79c5e0e55a76f22936fa0519eec3185e56fc0a6d21f56ae1342a76 Bookvault went down https://status.bookvault.app/ Thu, 16 Jul 2026 16:15:03 +0000 https://status.bookvault.app/#4b9344b673e53ee98de9ced25e9999de3027342120dcb6ea2939c4d328566a21 Bookvault Portal recovered https://status.bookvault.app/ Thu, 16 Jul 2026 16:12:09 +0000 https://status.bookvault.app/#4b9344b673e53ee98de9ced25e9999de3027342120dcb6ea2939c4d328566a21 Bookvault Portal went down https://status.bookvault.app/ Tue, 14 Jul 2026 14:00:52 +0000 https://status.bookvault.app/#4da5ae10f555177b84e2a93ea9753b30392c68ad9abd768aa35e6ed139d4c447 Connection recovered https://status.bookvault.app/ Tue, 14 Jul 2026 13:57:59 +0000 https://status.bookvault.app/#4da5ae10f555177b84e2a93ea9753b30392c68ad9abd768aa35e6ed139d4c447 Connection went down https://status.bookvault.app/ Fri, 10 Jul 2026 15:01:10 +0000 https://status.bookvault.app/#76d3957c13d5b5c69b1642ffd55bcaefcedc3936e624bd0a61056f69c4dc39cf Connection recovered https://status.bookvault.app/ Fri, 10 Jul 2026 14:57:54 +0000 https://status.bookvault.app/#76d3957c13d5b5c69b1642ffd55bcaefcedc3936e624bd0a61056f69c4dc39cf Connection went down https://status.bookvault.app/ Fri, 10 Jul 2026 09:06:57 +0000 https://status.bookvault.app/#3301f9a2409a4ea213547958fd4850585786dcc69b5fa34a65496d09ab4b72ef Connection recovered https://status.bookvault.app/ Fri, 10 Jul 2026 08:40:47 +0000 https://status.bookvault.app/#3301f9a2409a4ea213547958fd4850585786dcc69b5fa34a65496d09ab4b72ef Connection went down https://status.bookvault.app/ Thu, 09 Jul 2026 03:54:53 +0000 https://status.bookvault.app/#a2f9b37c0118a94c9afd1b01ab2040889d313906d80a33836a404dd8dc7db33f Connection recovered https://status.bookvault.app/ Thu, 09 Jul 2026 03:40:52 +0000 https://status.bookvault.app/#a2f9b37c0118a94c9afd1b01ab2040889d313906d80a33836a404dd8dc7db33f Connection went down https://status.bookvault.app/ Tue, 07 Jul 2026 22:58:06 +0000 https://status.bookvault.app/#9fc6e5fd206c1745d73b3319a8dd4d81855725a8d09c2b3fb55efa2902a68dd4 Connection recovered https://status.bookvault.app/ Tue, 07 Jul 2026 22:41:00 +0000 https://status.bookvault.app/#9fc6e5fd206c1745d73b3319a8dd4d81855725a8d09c2b3fb55efa2902a68dd4 Connection went down https://status.bookvault.app/ Tue, 07 Jul 2026 10:20:48 +0000 https://status.bookvault.app/#f7f24191e6db762ff7b5006fa0edbf1ed4f7008e4730eb54843921c0f7ec47de Bookvault recovered https://status.bookvault.app/ Tue, 07 Jul 2026 10:18:22 +0000 https://status.bookvault.app/#f7f24191e6db762ff7b5006fa0edbf1ed4f7008e4730eb54843921c0f7ec47de Bookvault went down https://status.bookvault.app/ Mon, 06 Jul 2026 18:40:02 +0000 https://status.bookvault.app/#6c836cd10846652a98b3f9adb3abf98ee5ce3323992372f252ae67a6d77ca736 Connection recovered https://status.bookvault.app/ Mon, 06 Jul 2026 17:40:48 +0000 https://status.bookvault.app/#6c836cd10846652a98b3f9adb3abf98ee5ce3323992372f252ae67a6d77ca736 Connection went down https://status.bookvault.app/ Thu, 02 Jul 2026 03:15:48 +0000 https://status.bookvault.app/#9c4b9d4da8c349f8bcb2096a8d5156ed125bad349c78943571c7ac9fdbe72bf9 Connection recovered https://status.bookvault.app/ Thu, 02 Jul 2026 03:06:57 +0000 https://status.bookvault.app/#9c4b9d4da8c349f8bcb2096a8d5156ed125bad349c78943571c7ac9fdbe72bf9 Connection went down https://status.bookvault.app/ Tue, 30 Jun 2026 12:18:12 +0000 https://status.bookvault.app/#201004d2538a70544cd39b502ea51b518030c832c751933c2006b1fd84e70894 Bookvault recovered https://status.bookvault.app/ Tue, 30 Jun 2026 12:15:21 +0000 https://status.bookvault.app/#201004d2538a70544cd39b502ea51b518030c832c751933c2006b1fd84e70894 Bookvault went down https://status.bookvault.app/ Tue, 30 Jun 2026 09:10:07 +0000 https://status.bookvault.app/#a2e37bd2b7c795593d08d6c3412d993815a3236fd7133c5b44ac75cc6da64ef2 Bookvault Portal recovered https://status.bookvault.app/ Tue, 30 Jun 2026 09:06:02 +0000 https://status.bookvault.app/#a2e37bd2b7c795593d08d6c3412d993815a3236fd7133c5b44ac75cc6da64ef2 Bookvault Portal went down https://status.bookvault.app/ Wed, 24 Jun 2026 13:06:47 +0000 https://status.bookvault.app/#e3b791e7d234d856acc8428de755c2534d0d6183f1502fdb6a5c6b3ced70d0a9 Bookvault Portal recovered https://status.bookvault.app/ Wed, 24 Jun 2026 13:03:10 +0000 https://status.bookvault.app/#e3b791e7d234d856acc8428de755c2534d0d6183f1502fdb6a5c6b3ced70d0a9 Bookvault Portal went down https://status.bookvault.app/ Mon, 22 Jun 2026 18:21:52 +0000 https://status.bookvault.app/#4e0a33e717ee1187d775d0dd8f15d3e1f0e5ef039037c3c8b473eb415ebd4aec Connection recovered https://status.bookvault.app/ Mon, 22 Jun 2026 18:15:49 +0000 https://status.bookvault.app/#4e0a33e717ee1187d775d0dd8f15d3e1f0e5ef039037c3c8b473eb415ebd4aec Connection went down https://status.bookvault.app/ Mon, 22 Jun 2026 14:57:10 +0000 https://status.bookvault.app/#2dbcaf9d12e4a4e624bdd7516c64509e4403d7f46ae426e1a8b8c32d1b5d57b7 Bookvault Portal recovered https://status.bookvault.app/ Mon, 22 Jun 2026 14:45:10 +0000 https://status.bookvault.app/#2dbcaf9d12e4a4e624bdd7516c64509e4403d7f46ae426e1a8b8c32d1b5d57b7 Bookvault Portal went down https://status.bookvault.app/ Mon, 22 Jun 2026 14:36:02 +0000 https://status.bookvault.app/#291d96aac3f65adef202ec5a91ddb19e58b9d8f9fd12d0b18525ff34049f3359 Bookvault Portal recovered https://status.bookvault.app/ Mon, 22 Jun 2026 14:30:04 +0000 https://status.bookvault.app/#291d96aac3f65adef202ec5a91ddb19e58b9d8f9fd12d0b18525ff34049f3359 Bookvault Portal went down https://status.bookvault.app/ Wed, 17 Jun 2026 15:13:07 +0000 https://status.bookvault.app/#415b19f3a6527466b8644b48de3336bb9544bc0641ee46f14db73c6a4d4cde0f Bookvault Portal recovered https://status.bookvault.app/ Wed, 17 Jun 2026 15:09:10 +0000 https://status.bookvault.app/#415b19f3a6527466b8644b48de3336bb9544bc0641ee46f14db73c6a4d4cde0f Bookvault Portal went down https://status.bookvault.app/ Tue, 16 Jun 2026 08:10:54 +0000 https://status.bookvault.app/#7f3b8a2d9592024064a1e1ea25a16330d01c39e6ade337b200436b46105a2840 File Uploads recovered https://status.bookvault.app/ Mon, 15 Jun 2026 16:55:17 +0000 https://status.bookvault.app/#7f3b8a2d9592024064a1e1ea25a16330d01c39e6ade337b200436b46105a2840 File Uploads went down https://status.bookvault.app/ Sat, 13 Jun 2026 19:12:54 +0000 https://status.bookvault.app/#a6514f1d514c33d06536900c4ca20b118dc24a3660829561a7649cd79d1bb363 Connection recovered https://status.bookvault.app/ Sat, 13 Jun 2026 18:43:48 +0000 https://status.bookvault.app/#a6514f1d514c33d06536900c4ca20b118dc24a3660829561a7649cd79d1bb363 Connection went down https://status.bookvault.app/ Sat, 13 Jun 2026 05:20:48 +0000 https://status.bookvault.app/#8f03d60ea77459a005a59bf46ad27177f81f80ae6fe8726d884b9d370a2cdf55 V2 recovered https://status.bookvault.app/ Sat, 13 Jun 2026 05:18:29 +0000 https://status.bookvault.app/#8f03d60ea77459a005a59bf46ad27177f81f80ae6fe8726d884b9d370a2cdf55 V2 went down https://status.bookvault.app/ Thu, 11 Jun 2026 03:56:40 +0000 https://status.bookvault.app/#a8a1603d13365f91ca1c199448757ae69d4a4de55f93c00dd2c75d17756a7559 Bookvault recovered https://status.bookvault.app/ Thu, 11 Jun 2026 03:53:50 +0000 https://status.bookvault.app/#a8a1603d13365f91ca1c199448757ae69d4a4de55f93c00dd2c75d17756a7559 Bookvault went down https://status.bookvault.app/ Sun, 07 Jun 2026 19:01:05 +0000 https://status.bookvault.app/#4f54981eac2b3debaf19457a7ba161a96e3b26decabd5f9f3c7394f50bbe1983 Connection recovered https://status.bookvault.app/ Sun, 07 Jun 2026 17:39:44 +0000 https://status.bookvault.app/#4f54981eac2b3debaf19457a7ba161a96e3b26decabd5f9f3c7394f50bbe1983 Connection went down https://status.bookvault.app/ Fri, 05 Jun 2026 08:33:13 +0000 https://status.bookvault.app/#42f8e2327ac5dfcf1189a4d8cadef6828dec563499c8c48e801dda7b5d1c2616 File Uploads recovered https://status.bookvault.app/ Fri, 05 Jun 2026 03:23:50 +0000 https://status.bookvault.app/#a46d3a010fd81c255ebe1a153adb19a04834538c7b972d9a09b90beceab9def7 Bookvault recovered https://status.bookvault.app/ Fri, 05 Jun 2026 03:20:38 +0000 https://status.bookvault.app/#a46d3a010fd81c255ebe1a153adb19a04834538c7b972d9a09b90beceab9def7 Bookvault went down https://status.bookvault.app/ Thu, 04 Jun 2026 23:41:00 +0000 https://status.bookvault.app/#42f8e2327ac5dfcf1189a4d8cadef6828dec563499c8c48e801dda7b5d1c2616 File Uploads went down https://status.bookvault.app/ Wed, 03 Jun 2026 12:06:57 +0000 https://status.bookvault.app/#dd821660701416593dac344bbfafcb3d080c74b8579aa14d2d5877b6dd572b54 Connection recovered https://status.bookvault.app/ Wed, 03 Jun 2026 12:03:54 +0000 https://status.bookvault.app/#dd821660701416593dac344bbfafcb3d080c74b8579aa14d2d5877b6dd572b54 Connection went down https://status.bookvault.app/ Mon, 01 Jun 2026 17:08:11 +0000 https://status.bookvault.app/#218fb7759447c4edb6347ec63eb555f86ea7d019763ebb95d8c7916f16f59f7d File Uploads recovered https://status.bookvault.app/ Mon, 01 Jun 2026 16:56:36 +0000 https://status.bookvault.app/#218fb7759447c4edb6347ec63eb555f86ea7d019763ebb95d8c7916f16f59f7d File Uploads went down https://status.bookvault.app/ Mon, 01 Jun 2026 14:03:07 +0000 https://status.bookvault.app/#01d5779b9481e80f10e4ef57f9f75ff55116b04686f6b10da0e2b295d4d6abc9 Bookvault Portal recovered https://status.bookvault.app/ Mon, 01 Jun 2026 14:00:05 +0000 https://status.bookvault.app/#01d5779b9481e80f10e4ef57f9f75ff55116b04686f6b10da0e2b295d4d6abc9 Bookvault Portal went down https://status.bookvault.app/ Sat, 23 May 2026 01:51:57 +0000 https://status.bookvault.app/#edcfa0b58c82ee015bdf1a373869df9e1cdc565883e8456e120498dd80136898 Connection recovered https://status.bookvault.app/ Sat, 23 May 2026 00:40:57 +0000 https://status.bookvault.app/#edcfa0b58c82ee015bdf1a373869df9e1cdc565883e8456e120498dd80136898 Connection went down https://status.bookvault.app/ Thu, 21 May 2026 20:43:05 +0000 https://status.bookvault.app/#31c5b1b6727037026124e6b0693ed4f972eaf2cf566608d6ff7be30662acee7d Connection recovered https://status.bookvault.app/ Thu, 21 May 2026 19:37:52 +0000 https://status.bookvault.app/#31c5b1b6727037026124e6b0693ed4f972eaf2cf566608d6ff7be30662acee7d Connection went down https://status.bookvault.app/ Tue, 19 May 2026 10:39:46 +0000 https://status.bookvault.app/#ac15e03b469e14ac684ade5c8ff511ce84f7b4736de2c75ef4ea271bc6365974 File Uploads recovered https://status.bookvault.app/ Tue, 19 May 2026 10:14:34 +0000 https://status.bookvault.app/#ac15e03b469e14ac684ade5c8ff511ce84f7b4736de2c75ef4ea271bc6365974 File Uploads went down https://status.bookvault.app/ Mon, 18 May 2026 05:39:46 +0000 https://status.bookvault.app/#dbcaebf31ed1bbe5a6d47d5154dc6a4bf1c4b3d294e07009533f1140a17c900f Connection recovered https://status.bookvault.app/ Mon, 18 May 2026 04:37:49 +0000 https://status.bookvault.app/#dbcaebf31ed1bbe5a6d47d5154dc6a4bf1c4b3d294e07009533f1140a17c900f Connection went down https://status.bookvault.app/ Sun, 17 May 2026 00:03:48 +0000 https://status.bookvault.app/#43c9b850d5d80d2fbc738a5ef60443cd549fae6084f539058944feeadd301d4a Connection recovered https://status.bookvault.app/ Sat, 16 May 2026 23:37:56 +0000 https://status.bookvault.app/#43c9b850d5d80d2fbc738a5ef60443cd549fae6084f539058944feeadd301d4a Connection went down https://status.bookvault.app/ Fri, 15 May 2026 14:09:47 +0000 https://status.bookvault.app/#d34f4adf2ed3fd117265ec12f908a509ca147428674d5e769958582f33a2c36f Login/Register recovered https://status.bookvault.app/ Fri, 15 May 2026 14:06:30 +0000 https://status.bookvault.app/#d34f4adf2ed3fd117265ec12f908a509ca147428674d5e769958582f33a2c36f Login/Register went down https://status.bookvault.app/ Thu, 07 May 2026 21:57:55 +0000 https://status.bookvault.app/#42b61023d29251ec4819ffa1d00c96b3c3e451bbca60b5a1c8d155992d45c118 Connection recovered https://status.bookvault.app/ Thu, 07 May 2026 21:57:42 +0000 https://status.bookvault.app/#ac96fe15f50692ee9dac856e73d58dea8f6f77851f9b25650cf5ea5c23f80263 Login/Register recovered https://status.bookvault.app/ Thu, 07 May 2026 21:57:21 +0000 https://status.bookvault.app/#4f1c9faa43a773c918bd50e62f49400c40ba7239b4e4184dd773b7fac753fc62 Bookvault Quotes recovered https://status.bookvault.app/ Thu, 07 May 2026 21:57:17 +0000 https://status.bookvault.app/#6833b160ec96b4b6211ea7617958a05ae0255d835604ddc442e175167f035007 Bookvault Portal recovered https://status.bookvault.app/ Thu, 07 May 2026 21:56:59 +0000 https://status.bookvault.app/#6b433783aa061da9f3855e4353af19d2afe43aece3f23a49faa85de13b03743f V2 recovered https://status.bookvault.app/ Thu, 07 May 2026 21:55:33 +0000 https://status.bookvault.app/#42b61023d29251ec4819ffa1d00c96b3c3e451bbca60b5a1c8d155992d45c118 Connection went down https://status.bookvault.app/ Thu, 07 May 2026 21:55:17 +0000 https://status.bookvault.app/#ac96fe15f50692ee9dac856e73d58dea8f6f77851f9b25650cf5ea5c23f80263 Login/Register went down https://status.bookvault.app/ Thu, 07 May 2026 21:55:13 +0000 https://status.bookvault.app/#4f1c9faa43a773c918bd50e62f49400c40ba7239b4e4184dd773b7fac753fc62 Bookvault Quotes went down https://status.bookvault.app/ Thu, 07 May 2026 21:54:47 +0000 https://status.bookvault.app/#6833b160ec96b4b6211ea7617958a05ae0255d835604ddc442e175167f035007 Bookvault Portal went down https://status.bookvault.app/ Thu, 07 May 2026 21:54:38 +0000 https://status.bookvault.app/#6b433783aa061da9f3855e4353af19d2afe43aece3f23a49faa85de13b03743f V2 went down https://status.bookvault.app/ Thu, 07 May 2026 16:03:07 +0000 https://status.bookvault.app/#1a9dbbd5dd4817c28fc72e6e0223f52298478c4f0e3645d71d212ed5ba32fb04 Bookvault Portal recovered https://status.bookvault.app/ Thu, 07 May 2026 16:00:29 +0000 https://status.bookvault.app/#1a9dbbd5dd4817c28fc72e6e0223f52298478c4f0e3645d71d212ed5ba32fb04 Bookvault Portal went down https://status.bookvault.app/ Thu, 07 May 2026 10:24:54 +0000 https://status.bookvault.app/#7a0a10cf6dedd90b4b58f3b0dc64d2e1625110dbb66c6766771ac135b855d3fe File Uploads recovered https://status.bookvault.app/ Thu, 07 May 2026 10:23:02 +0000 https://status.bookvault.app/#7a0a10cf6dedd90b4b58f3b0dc64d2e1625110dbb66c6766771ac135b855d3fe File Uploads went down https://status.bookvault.app/ Wed, 06 May 2026 22:35:42 +0000 https://status.bookvault.app/#dc54b03c940389a301643fd29d079d72f67465f8076b8ddc55bc1160a485e783 Bookvault recovered https://status.bookvault.app/ Wed, 06 May 2026 22:32:49 +0000 https://status.bookvault.app/#dc54b03c940389a301643fd29d079d72f67465f8076b8ddc55bc1160a485e783 Bookvault went down https://status.bookvault.app/ Tue, 05 May 2026 03:26:55 +0000 https://status.bookvault.app/#0f8898120047bb233282f2cfed6d96ac489ec92e338df14582e93466b436e56b Bookvault recovered https://status.bookvault.app/ Tue, 05 May 2026 03:23:38 +0000 https://status.bookvault.app/#0f8898120047bb233282f2cfed6d96ac489ec92e338df14582e93466b436e56b Bookvault went down https://status.bookvault.app/incident/779052 Wed, 03 Dec 2025 20:00:00 -0000 https://status.bookvault.app/incident/779052#f5201beb828cb70e419a23fd5cc7808e7f5b0c390207d798ebb9c5f32015118b We're currently working on a fix for an unexpected outage to our internal database. We're in the process of resyncing data to the website and hope for a resolution by 19:30 GMT https://status.bookvault.app/incident/753652 Wed, 29 Oct 2025 20:00:18 -0000 https://status.bookvault.app/incident/753652#c3de22c6b5af1e087880ef1831917e6b0baffd43b7afbbf07dfa4bc8511814dc Our hosting provider has a planned outage between 8PM and 9PM UK time to make an improvement to their infrastructure. It's scheduled to last an hour, but we expect it to be much less than this https://status.bookvault.app/incident/619700 Thu, 17 Jul 2025 20:04:00 -0000 https://status.bookvault.app/incident/619700#f76c0619bf815675b77c7dc101ce1c362f00d6771389e695ecd9128fab13550e The issue has now been marked as resolved by the external company, so customers should be able to access the full platform without interruptions. We apologize for any inconvenience caused and thank you for your understanding and patience. https://status.bookvault.app/incident/619700 Thu, 17 Jul 2025 17:16:00 -0000 https://status.bookvault.app/incident/619700#26e27e41a921e96d0f761140b4969222b2d36ad0017b22e82fbfd8b24f60757e We have been informed that the issue has now been resolved and have seen services become restored. Whilst engineers are still on site, there is the potential for intermittent connection, but we believe things to be back up and fully operational in the next couple of hours. https://status.bookvault.app/incident/619700 Thu, 17 Jul 2025 14:35:00 -0000 https://status.bookvault.app/incident/619700#31c7a5e7b063782714ab58c2c8b5443c73634703028e6abd32515280f6e17e84 Despite continual efforts by our team, we’re still unable to provide an update on when services will be restored. The issue persists due to a fault with the main fibre line into our production data center hence causing such an unprecedented outage. The infrastructure provider (CityFibre) have been continually working on resolving the issue but due to its complexity, it’s continuing to take time. Our backup connection is still fully functional, keeping the production facility connected, meaning it has no impact to orders currently in production. https://status.bookvault.app/incident/619700 Wed, 16 Jul 2025 17:26:00 -0000 https://status.bookvault.app/incident/619700#344520d53db7e743a043c0889d370b11a1fc59c0f39947a35e9c59d1928fd764 We want to thank all our customers for their continued patience while we work to resolve the ongoing service disruption affecting the Bookvault platform. Our external infrastructure provider continues to investigate the root cause of the issue with dedicated engineering teams. While they’ve made incremental progress, a full resolution is now expected to take longer than initially advised - potentially into tomorrow (17th July 2025). We know this disruption is frustrating, and we share that frustration. Please rest assured that we're pushing for the fastest possible resolution and are already taking steps to prevent similar outages in the future. We will provide another update as soon as we have more concrete information to share. https://status.bookvault.app/incident/619700 Wed, 16 Jul 2025 01:58:00 -0000 https://status.bookvault.app/incident/619700#9386299cae0dda79440dbc3d3af9b8ce3b98a692c3c4eff8950e6c6870133640 Specialist engineers are still working on the fault causing the loss of service, but are continuing to face issues. We've been advised that there will continue to be progress overnight, but that a resolution isn't expected until late morning (UK time) at the earliest. https://status.bookvault.app/incident/619700 Tue, 15 Jul 2025 12:00:00 -0000 https://status.bookvault.app/incident/619700#65b656c7e139210187c9c438322524bb9aa7dac6dcee21a761b809f7221b2da9 We regret to inform you that the issue affecting the Bookvault platform is still ongoing. Our external service provider has deployed specialist teams who are actively investigating the root cause. At this time, there is no confirmed resolution timeline. However, we have been assured that their teams are working diligently to restore full functionality as quickly as possible. Please be assured that app integrations, including Shopify and WooCommerce, are fully operational, and orders continue to be processed as normal. We will continue to provide updates via our status page as soon as new information becomes available. We sincerely apologise for the inconvenience and appreciate your continued patience and understanding. https://status.bookvault.app/incident/619700 Tue, 15 Jul 2025 01:15:00 -0000 https://status.bookvault.app/incident/619700#bc3a7890479470503e82d3e767a06c941d43dcfa2bd37330f0dc58166d116998 Due to an issue outside of our control, we've seen downtime to the Bookvault platform throughout the day.We're working closely with an external provider to restore service as quickly as possible. The latest update we’ve received suggests that service should be restored by 10am BST. We’ll continue to share updates on our status page. Once the platform is back online, all apps and integrations will resume functioning automatically. We sincerely apologise for the disruption. We're already working on infrastructure improvements to help prevent this kind of issue in the future. https://status.bookvault.app/incident/605097 Sun, 22 Jun 2025 21:00:00 -0000 https://status.bookvault.app/incident/605097#56363f81bfaea24f13c3fd6c4679ddd56ae5fc5e3cfb4624c56586693af0a8e3 Maintenance completed https://status.bookvault.app/incident/605097 Sun, 22 Jun 2025 05:00:00 -0000 https://status.bookvault.app/incident/605097#c26719cdf796eb0932aebc8dfe82b46581176eee07cc413dbbd0fa077f63c45e We're undertaking some essential maintenance of the bookvault platform from 6AM BST throughout the day. During this period you'll experience intermittent downtime. https://status.bookvault.app/incident/258023 Mon, 11 Sep 2023 22:23:00 -0000 https://status.bookvault.app/incident/258023#9e04d47781509097495765982be3cd891ff886c8f59cc1e0ca50f96eb69e86e7 This has since been investigated and resolved, being caused due to increased demand on our servers. A fix has been put in place, and we're continuing to monitor for any further issues https://status.bookvault.app/incident/258023 Mon, 11 Sep 2023 14:22:00 -0000 https://status.bookvault.app/incident/258023#557d9ef3e743d0a335e9240a2a6d0c111f9338e9fa728df9fe14193706c98398 A select number of Shopify stores are experiencing a link up issue in which orders were not being pulled directly from Shopify when a fulfilment request was made. https://status.bookvault.app/incident/257579 Sun, 10 Sep 2023 22:43:00 -0000 https://status.bookvault.app/incident/257579#639b3c045b69716ca4857d489932f4ae57e8d16a94a5cb67ff9ea938a692300c An issue is occurring meaning customer are unable to make payment